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I am stuck!

Discussion in 'Technology Forum' started by fancypants, Jul 16, 2005.

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  1. Jul 16, 2005 at 11:10 AM #1
    fancypants

    fancypants ask me about a massage

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    When i turn on my pc, windows opens up and goes to the screen where you select a user and then wont go any further. Nothing happens!?!? HELP!!!
     
  2. Jul 16, 2005 at 11:52 AM #2
    Intimidator Coach

    Intimidator Coach Full Access Member

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    reboot it again..
     
  3. Jul 16, 2005 at 11:53 AM #3
    fancypants

    fancypants ask me about a massage

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    i can't believe with all you computer folks out there that no one has any suggestions......good grief
     
  4. Jul 16, 2005 at 11:53 AM #4
    fancypants

    fancypants ask me about a massage

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    i did several times
     
  5. Jul 16, 2005 at 11:54 AM #5
    Intimidator Coach

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    try booting back up in safe mode

    F12 OR F8
     
  6. Jul 16, 2005 at 12:02 PM #6
    fancypants

    fancypants ask me about a massage

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    then what?

    it is a brand new computer and has only been running about three or four weeks. i am using the anti-virus/firewall protection that charter includes with their service. i have heard panda is better, it works well for me at work. just dont know what might have happened to cause it to do this and how to prevent it from happening again.
     
    Last edited: Jul 16, 2005
  7. Jul 16, 2005 at 12:10 PM #7
    Intimidator Coach

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    at your screen i think it gives you several choices .. boot up in safe mode ...

    has someone sent you any files the last few days...

    you might want to disable the firewall to see if thats your problem.
     
  8. Jul 16, 2005 at 12:19 PM #8
    The Brain

    The Brain Defiler of Cornflakes

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    What good would booting in safe mode do her if she doesn't know what to fix once there?
     
  9. Jul 16, 2005 at 12:20 PM #9
    fancypants

    fancypants ask me about a massage

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    no one has sent me any files. my kids play games on the web mostly. i have signed on to tbr a couple of times and to yahoo but that is it.
     
  10. Jul 16, 2005 at 12:20 PM #10
    The Brain

    The Brain Defiler of Cornflakes

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    Log on to that screen... Press control+alt+delete twice. This will bring up an alternative login screen. See if you can log on using the Administrator password that you set up when you first got the PC.

    If this works let me know and we can move on from there.
     
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